If you had imaging performed at a ZoomCare clinic, copies of your radiology images can be released via secure email or compact disc (CD).
If you need a copy of your images: To have your images sent to the email or mailing address you have on file, submit your request to our medical records team via a direct message. Be sure to specify that you want your actual radiology images, and how you would like to receive them (email or CD). Click here to send a direct message.
If you need to send a copy of your images to another healthcare provider: Submit your request to our medical records team via a direct message. Be sure to specify that you want your actual radiology images released, how they should be sent (email or CD), and the complete email or mailing address of the healthcare provider that needs your images. Click here to send a direct message.
If you need to send your images to someone else: Due to state and federal privacy laws such as HIPAA, you will need to complete a release of information form in order to release your records to anyone other than another healthcare provider. Click here for instructions on how to download and complete a release of information form.
When filling out the form, be sure to specify that you want your actual radiology images released, how they should be sent (email or CD), and the complete email or mailing address of the recipient.
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Still need assistance? Give us a call at 844-966-6777 and select the option for "Medical Records". You can also email us at health@zoomcare.com.
