The fastest and easiest way to release your records is to log-on to your account and download your records yourself. Click here for instructions on how to download your records.
If you would like zoomcare to release your records for you, then the process depends on who will be receiving the records:
To You: If you would like your records sent to the email or mailing address on file in your account, then you can submit your request to our medical records team via a direct message. Click here to send a direct message.
To Another Healthcare Provider: If you would like your records released to another healthcare provider, then you can submit your request to our medical records team via a direct message. Click here to send a direct message.
To Everyone Else: Due to state and federal privacy laws such as HIPAA, you will need to complete a release of information form in order to release your records to anyone other than another healthcare provider. Click here for instructions on how to download and complete a release of information form.