We believe you should have easy access to Mental Health care. Our providers do not require a referral in order for you to be seen, but keep in mind that your insurance company may require a referral. Contact your insurance company to determine if a referral is needed.
ZoomCare offers multiple ways for you to access Mental Health care:
- The ChatCare team can answer basic questions, give guidance and advice, and refill some non-controlled medications. If you aren't sure what kind of care you need, start with ChatCare!
- The Illness & Injury Team can manage non-stimulant medications if your condition is well-managed.
- The Mental Health Meds & More team can provide expert-level guidance, including prescription medication management. Start here if you aren't improving, you're feeling worse, or you have new concerns to address.
- The Mental Health Therapy team offers Video Therapy visits to help manage a range of Mental Health conditions with evidence-based therapies such as Cognitive Behavioral Therapy.
Check out the table below for more information.
|Visit Type||ChatCare Team||Illness/Injury Teams||Mental Health Meds & More Team||Mental Health Therapy Team|
|I have a new condition or I'm not sure where to start.||✔||✔||✔||✔|
|I need a follow up visit for a condition that is well-managed.||✔||✔||✔||✔|
|I need a follow up visit for a condition that is getting worse or not improving.||✔||✔|
|I need paperwork such as FMLA or Disability Forms completed regarding my Mental Health condition(s).||✔||✔|
|I need refills of my stimulant medication.||✔|
|I need refills of my non-stimulant medication.||✔||✔||✔|
|I need therapy for my Mental Health condition.||✔|