If you're in collections that means we've tried to contact you four times to pay your balance. We mail three invoices to your mailing address and call you. Then we send you to our partner, QuickCollect. After that Zoom can no longer be paid directly, and you won't be able to be seen at Zoom until you've paid your bill.
How to pay QuickCollect:
1. Pay online or call 800-252-6322 to pay with your credit card.
2. After you've paid you'll receive a confirmation code.
3. Email our Help Team a message with the confirmation code.
4. You'll be able to schedule a Zoom Visit.