You can access your child's records using the Timeline of the online account that was used to schedule their visits. Go to zoomcare.com or the ZOOM+Care iOS App.
1. Select "Timeline" from the main navigation
2. Log into your account when prompted
3. Select "Your Name" at the top of the page and choose your child’s Timeline
4. Select the "Provider Note" for the desired visit. They're in chronological order and labeled with your child's name.
If you can't see your child's records in your account, it may be that they are linked to a different responsible party's account. Try having the other responsible party log-in to check. Still nothing? Call our Help Team at (503) 684-8252.
