To chat for your child:
1. Go to zoomcare.com/chat-start, or open the App.
2. Select "Start ZoomCare Chat" on the website or select the "Chat" icon in the App.
3. Review the prompt "Who is this for?"
4. Select your child or dependent's name from the list.
4. Add your child or dependent to the account if they don't appear in the prompt.
5. Confirm your payment method.
6. Start chatting.
NOTE: If you believe you previously added your child or dependent to your ZoomCare account but they don't show up as an option when starting a new chat, it's possible they're linked to another responsible party's account. Have your spouse, partner, or other responsible party login to their ZoomCare account and try again.
Still can't find your child or dependent on additional accounts? Send us a message!